Corporate IT Support

The Computing Australia Group is a Perth based IT company, proudly supporting businesses in Western Australia

Corporate IT Support

The Computing Australia Group is a Perth based IT company, proudly supporting businesses in Western Australia

Corporate IT Support Services

Corporate IT Support Services? The Computing Australia Group provides Corporate IT Support to companies needing round the clock support.

We know how important it is to maintain 100% uptime for a busy company. The Computing Australia Group offers a priority 7 day help desk to corporate clients and always ensure that critical upgrades are handled after hours. We work when you do and we are always there to support you.

We support ALL major software packages and can manage in house or cloud based infrastructure. Based right here in Perth, Western Australia.

Corporate IT Services

Corporate IT Services? The Computing Australia Group provides Corporate IT Support to companies needing round the clock support. Corporate IT Support to companies needing round the clock support.

We know how important it is to maintain 100% uptime for a busy company. The Computing Australia Group offers a priority 7 day help desk to corporate clients and always ensure that critical upgrades are handled after hours. We work when you do and we are always there to support you.

We support ALL major software packages and can manage in house or cloud based infrastructure. Based right here in Perth, Western Australia.

CloudSuite

The Computing Australia Group utilises our own proprietary CloudSuite package that provides around the clock monitoring of your computers and critical infrastructure. CloudSuite delivers a seamless help desk experience by allowing us to maintain your computers in peak condition and provide remote support wherever you happen to be working from.

We work when you do

The work day is changing – business owners and their staff no longer fit their duties into the old 9 to 5 routine. They work weekends. They work evenings. So do we!

The CAG help desk works 7 days a week to ensure you get timely support when you need it.

Your 7 Day Help Desk
We work when you work

Experience The CAG difference
A dedicated team of on call corporate help desk specialists

Corporate IT help desk
7 days a week

Corporate IT help desk
7 days a week

A dedicated support team – 7 days a week Help Desk – on call, when you need them
We provide on demand IT support to corporate clients throughout Australia and the APAC region.

Black Tie Service

The Computing Australia Group provides a black tie corporate IT help desk experience. You and your staff always feel like a VIP when you work with The CAG.

We invest heavily in documentation and training to ensure our staff are always ready to support you and your staff.

We don’t allow a new staff member to come on site and learn on the job. Every technician that attends your site has to pass a familiarisation test supervised by a senior staff member and get through a detailed induction.

Better yet, we fit around you – if you prefer to have critical patching, maintenance or fixes performed after hours, you can rely on us to minimise the disruption so you can get on with your work.

The CAG Difference

Most IT companies take a classic “break / fix” approach to IT management and support.

This is where we differ:

  • Intelligent CloudSuite software monitors your systems around the clock
  • Continuous patching keeps your systems up to date
  • Strong emphasis on prevention and permanent solutions to problems
  • Investment in client documentation
  • Ongoing commitment to staff training and mentorship
  • Quality control systems, continually learning from what we do
  • Dedicated escalation teams that extend the help desk experience
  • Vendor relationships to manage third party applications
  • Warranty registration and management
  • Dedicated account managers

Black Tie Service

Computing Australia provide a black tie corporate IT help desk experience. You and your staff always feel like a VIP when you work with Computing Australia.

We invest heavily in documentation and training to ensure our staff are always ready to support you and your staff.

We don’t allow a new staff member to come on site and learn on the job. Every technician that attends your site has to pass a familiarisation test supervised by a senior staff member and get through a detailed induction.

Better yet, we fit around you – if you prefer to have critical patching, maintenance or fixes performed after hours, you can rely on us to minimise the disruption so you can get on with your work.

The CAG Difference

Most IT companies take a classic “break / fix” approach to IT management and support.

This is where we differ:

  • Intelligent CloudSuite software monitors your systems around the clock
  • Continuous patching keeps your systems up to date
  • Strong emphasis on prevention and permanent solutions to problems
  • Investment in client documentation
  • Ongoing commitment to staff training and mentorship
  • Quality control systems, continually learning from what we do
  • Dedicated escalation teams that extend the help desk experience
  • Vendor relationships to manage third party applications
  • Warranty registration and management
  • Dedicated account managers