Mining & Exploration IT Support
Mining & Exploration IT Services
The Computing Australia Group provides reliable Mining & Exploration IT Services. We aim to support and boost your productivity and work efficiency.
If you are involved in:
- Nickel Mining
- Iron Ore Mining
- Gold Minining
- Lithium, Alumina, Zinc, Copper, Lead or more – we have you covered
We know how important it is to maintain 100% uptime for a busy mining company. The Computing Australia Group offers a priority 7 day help desk to provide round the clock assistance to your sector.
Mining & Exploration IT Services
The Computing Australia Group provides reliable Mining & Exploration IT Services. We aim to support and boost your productivity and work efficiency.
If you are involved in:
- Nickel Mining
- Iron Ore Mining
- Gold Minining
- Lithium, Alumina, Zinc, Copper, Lead or more – we have you covered
We know how important it is to maintain 100% uptime for a busy mining company. The Computing Australia Group offers a priority 7 day help desk to provide round the clock assistance to your sector.
CloudSuite
The Computing Australia Group utilises our own proprietary CloudSuite package that provides around the clock monitoring of your computers and critical infrastructure. CloudSuite delivers a seamless help desk experience by allowing us to maintain your computers in peak condition and provide remote support wherever you happen to be working from.
We work when you do
The work day is changing – business owners and their staff no longer fit their duties into the old 9 to 5 routine. They work weekends. They work evenings. So do we!
The CAG help desk works 7 days a week to ensure you get timely support when you need it.
Your 7 Day Help Desk
We work when you work
A dedicated team of on call mining & exploration help desk specialists
Mining & Exploration IT help desk
7 days a week
Mining & Exploration IT help desk
7 days a week
A dedicated support team – 7 days a week Help Desk – on call, when you need them
We provide on demand IT support to corporate clients throughout Australia and the APAC region.
Specialist Software supported around the clock
The Computing Australia Group supports and manages a wide range of mining & exploration software packages. Our help desk is available 7 days a week to assist you with all IT queries. So be at peace knowing that even when your software vendor is closed, you will have a reliable source. We work when you work- that’s the CAG difference.
Fly-in fly-out IT Services
If you need a mine site or remote office setup for IT purposes, The Computing Australia Group offers a fly in fly out (FiFo) service to the Mining & Exploration sector.
Full Service IT
We support all major IT brands. We will supply, install and maintain the IT resources you need, on-time and efficiently.
We also offer project management services for new project setups.
The CAG Difference
Most IT companies take a classic “break / fix” approach to IT management and support.
This is where we differ:
- Intelligent CloudSuite software monitors your systems around the clock
- Continuous patching keeps your systems up to date
- Strong emphasis on prevention and permanent solutions to problems
- Investment in client documentation
- Ongoing commitment to staff training and mentorship
- Quality control systems, continually learning from what we do
- Dedicated escalation teams that extend the help desk experience
- Vendor relationships to manage third party applications
- Warranty registration and management
- Dedicated account managers
Specialist Software supported around the clock
The Computing Australia Group supports and manages a wide range of mining & exploration software packages. Our help desk is available 7 days a week to assist you with all IT queries. So be at peace knowing that even when your software vendor is closed, you will have a reliable source. We work when you work- that’s the CAG difference.
Fly-in fly-out IT Services
If you need a mine site or remote office setup for IT purposes, The Computing Australia Group offers a fly in fly out (FiFo) service to the Mining & Exploration sector.
Full Service IT
We support all major IT brands. We will supply, install and maintain the IT resources you need, on-time and efficiently.
We also offer project management services for new project setups.
The CAG Difference
Most IT companies take a classic “break / fix” approach to IT management and support.
This is where we differ:
- Intelligent CloudSuite software monitors your systems around the clock
- Continuous patching keeps your systems up to date
- Strong emphasis on prevention and permanent solutions to problems
- Investment in client documentation
- Ongoing commitment to staff training and mentorship
- Quality control systems, continually learning from what we do
- Dedicated escalation teams that extend the help desk experience
- Vendor relationships to manage third party applications
- Warranty registration and management
- Dedicated account managers
Learn more about The CAG Services
Proudly committed to Perth and West Australian businesses. Local voice – local support.
by The Computing Australia Group