Mining & Exploration IT Support

Mining & Exploration
ITSupport

Mining & Exploration IT Services

The Computing Australia Group provides reliable Mining & Exploration IT Services. We aim to support and boost your productivity and work efficiency.

If you are involved in:

  • Nickel Mining
  • Iron Ore Mining
  • Gold Minining
  • Lithium, Alumina, Zinc, Copper, Lead or more – we have you covered

We know how important it is to maintain 100% uptime for a busy mining company. The Computing Australia Group offers a priority 24-hour help desk to provide round the clock assistance to your sector.

Perth Corporate IT Services | by Computing Australia | Perth Medical IT Services | by Computing Australia
Perth Corporate IT Services | by Computing Australia | Perth Medical IT Services | by Computing Australia

Mining & Exploration IT Services

The Computing Australia Group provides reliable Mining & Exploration IT Services. We aim to support and boost your productivity and work efficiency.

If you are involved in:

  • Nickel Mining
  • Iron Ore Mining
  • Gold Minining
  • Lithium, Alumina, Zinc, Copper, Lead or more – we have you covered

We know how important it is to maintain 100% uptime for a busy mining company. The Computing Australia Group offers a priority 24-hour help desk to provide round the clock assistance to your sector.

Perth Corporate IT Services | by Computing Australia | Perth Medical IT Services | by Computing Australia

CloudSuite

The Computing Australia Group utilises our own proprietary CloudSuite package that provides around the clock monitoring of your computers and critical infrastructure. CloudSuite delivers a seamless help desk experience by allowing us to maintain your computers in peak condition and provide remote support wherever you happen to be working from.

Perth Corporate IT Services | by Computing Australia | Perth Medical IT Services | by Computing Australia

We work when you do

The work day is changing – business owners and their staff no longer fit their duties into the old 9 to 5 routine. They work weekends. They work evenings. So do we!

The CAG 24 hour help desk work around the clock, 7 days a week to ensure you get timely support when you need it.

247 365 Help Desk
We work when you work

Experience The CAG difference
A dedicated team of on call mining & exploration help desk specialists

Round the clock mining & exploration IT help desk
7 days a week | 24 hours a day

Round the clock mining & exploration IT help desk
7 days a week | 24 hours a day

A dedicated support team – on call, around the clock – when you need them
We provide on demand IT support to corporate clients throughout Australia and the APAC region.

Specialist Software supported around the clock

The Computing Australia Group supports and manages a wide range of mining & exploration software packages. Our help desk is available 24/7 to assist you with all IT queries. So be at peace knowing that even when your software vendor is closed, you will have a reliable source. We work when you work- that’s the CAG difference.

Fly-in fly-out IT Services

If you need a mine site or remote office setup for IT purposes, The Computing Australia Group offers a fly in fly out (FiFo) service to the Mining & Exploration sector.

We support all major IT brands. We will supply, install and maintain the IT resources you need, on-time and efficiently.

We also offer project management services for new project setups.

The CAG Difference

Most IT companies take a classic “break / fix” approach to IT management and support.

This is where we differ:

  • Intelligent CloudSuite software monitors your systems around the clock
  • Continuous patching keeps your systems up to date
  • Strong emphasis on prevention and permanent solutions to problems
  • Investment in client documentation
  • Ongoing commitment to staff training and mentorship
  • Quality control systems, continually learning from what we do
  • Dedicated escalation teams that extend the help desk experience
  • Vendor relationships to manage third party applications
  • Warranty registration and management
  • Dedicated account managers

Specialist Software supported around the clock

The Computing Australia Group supports and manages a wide range of mining & exploration software packages. Our help desk is available 24/7 to assist you with all IT queries. So be at peace knowing that even when your software vendor is closed, you will have a reliable source. We work when you work- that’s the CAG difference.

Fly-in fly-out IT Services

If you need a mine site or remote office setup for IT purposes, The Computing Australia Group offers a fly in fly out (FiFo) service to the Mining & Exploration sector.

Full Service IT

We support all major IT brands. We will supply, install and maintain the IT resources you need, on-time and efficiently.

We also offer project management services for new project setups.

The CAG Difference

Most IT companies take a classic “break / fix” approach to IT management and support.

This is where we differ:

  • Intelligent CloudSuite software monitors your systems around the clock
  • Continuous patching keeps your systems up to date
  • Strong emphasis on prevention and permanent solutions to problems
  • Investment in client documentation
  • Ongoing commitment to staff training and mentorship
  • Quality control systems, continually learning from what we do
  • Dedicated escalation teams that extend the help desk experience
  • Vendor relationships to manage third party applications
  • Warranty registration and management
  • Dedicated account managers