Computing Australia utilise our own proprietary CloudSuite package that provides around the clock monitoring of your computers and critical infrastructure. CloudSuite delivers a seamless help desk experience by allowing us to maintain your computers in peak condition and provide remote support wherever you happen to be working from.
A partner, not a provider
The Computing Australia support team specialise in IT support for the Oil & Gas sector.
We provide a highly responsive IT support solution that is there when you need us. O&G clients demand the highest standard of IT service and support because time is money. We understand that if critical infrastructure is offline, it can lead to significant revenue loss or worse still, impact the safety of your work force.
We offer a 24 hour streamlined, QA driven team who are passionate about service and keeping your systems up.
Just because you are in the O&G game, we also know that the vagaries of oil and gas prices can challenge your bottom line. Our services are priced fairly to ensure you get the maximum value out of your IT spend.
Reach out to the Computing Australia team to find out more.
The Computing Australia Difference
Most IT companies take a classic “break / fix” approach to IT management and support.
This is where we differ:
- Intelligent CloudSuite software monitors your systems around the clock
- Continuous patching keeps your systems up to date
- Strong emphasis on prevention and permanent solutions to problems
- Investment in client documentation
- Ongoing commitment to staff training and mentorship
- Quality control systems, continually learning from what we do
- Dedicated escalation teams that extend the help desk experience
- Vendor relationships to manage third party applications
- Warranty registration and management
- Dedicated account managers