Medical Help Desk
A quality IT support solution for Perth based medical practices
A quality IT support solution for Perth based medical practices
Medical IT Services
If you’re looking for reliable medical IT services in Perth, look no further.
The Computing Australia Group provides quality IT Services to all medical sectors including-
- GP & Specialist Centres
- Dental Practices
- Day Surgeries & Hospital
We know how important it is to maintain 100% uptime for a busy medical practice. The Computing Australia Group offers a priority help desk to Medical clients and always ensure that critical upgrades are handled after hours.
Our services are backed by over 20 years of medical experience. We support ALL major medical software packages and are based right here in Perth, Western Australia.
Medical IT Services
If you’re looking for reliable medical IT services in Perth, look no further.
The Computing Australia Group provides quality IT Services to all medical sectors including-
- GP & Specialist Centres
- Dental Practices
- Day Surgeries & Hospital
We know how important it is to maintain 100% uptime for a busy medical practice. The Computing Australia Group offers a priority help desk to Medical clients and always ensure that critical upgrades are handled after hours.
Our services are backed by 20 years of medical experience. We support ALL major medical software packages and are based right here in Perth, Western Australia.
CloudSuite
The Computing Australia Group utilises our own proprietary CloudSuite package that provides around the clock monitoring of your computers and critical infrastructure. CloudSuite delivers a seamless help desk experience by allowing us to maintain your computers in peak condition and provide remote support wherever you happen to be working from.
We work when you do
The work day is changing – business owners and their staff no longer fit their duties into the old 9 to 5 routine. They work weekends. They work evenings. So do we!
The CAG help desk works 7 days a week to ensure you get timely support when you need it.
Your 7 Day Help Desk
We work when you work
A dedicated team of on call medical help desk technicians
Medical IT help desk – 7 days a week
A dedicated support team – 7 days a week Help Desk – on call, when you need them
We provide on demand IT support to medical clients throughout Australia
Packages we work with
For additional Peace of Mind, The Computing Australia Group manages and supports a wide range of medical software packages. So when your software vendor is closed, you get peace of mind knowing that we work when you work. That’s The CAG difference.
We support all pathology download and integrated software. We also support the following packages.
- Best Practice
- CareRight
- Clinic to Cloud
- Clintel
- Communicare
- Curve Dental
- D4W
- Genie
- Global Health
- Medical Director
- Medical Wizard
- Mediclinic
- Medilink
- Medtech32
- MIMS
- Stat Health Systems
- Xestro
- Zedmed
The CAG Difference
Most IT companies take a classic “break / fix” approach to IT management and support.
This is where we differ:
- Intelligent CloudSuite software monitors your systems 24/7
- Continuous patching keeps your systems up to date
- Cyber security is our highest priority
- Strong emphasis on prevention and permanent solutions to problems
- Investment in client documentation
- Ongoing commitment to staff training and mentorship
- Quality control systems, continually learning from what we do
- Dedicated escalation teams that extend the help desk experience
- Vendor relationships to manage third party applications
- Warranty registration and management
- Dedicated account managers
Packages we work with
For additional Peace of Mind, The Computing Australia Group manages and supports a wide range of medical software packages. So when your software vendor is closed, you get peace of mind knowing that we work when you work. That’s The CAG difference.
We support all pathology download and integrated software. We also support the following packages.
- Best Practice
- CareRight
- Clinic to Cloud
- Clintel
- Communicare
- Curve Dental
- D4W
- Genie
- Global Health
- Medical Director
- Medical Wizard
- Mediclinic
- Medilink
- Medtech32
- MIMS
- Stat Health Systems
- Xestro
- Zedmed
- Best Practice
- CareRight
- Clinic to Cloud
- Clintel
- Communicare
- Curve Dental
- D4W
- Genie
- Global Health
- Medical Director
- Medical Wizard
- Mediclinic
- Medilink
- Medtech32
- MIMS
- Stat Health Systems
- Xestro
- Zedmed
The CAG Difference
Most IT companies take a classic “break / fix” approach to IT management and support.
This is where we differ:
- Intelligent CloudSuite software monitors your systems 24/7
- Continuous patching keeps your systems up to date
- Cyber security is our highest priority
- Strong emphasis on prevention and permanent solutions to problems
- Investment in client documentation
- Ongoing commitment to staff training and mentorship
- Quality control systems, continually learning from what we do
- Dedicated escalation teams that extend the help desk experience
- Vendor relationships to manage third party applications
- Warranty registration and management
- Dedicated account managers
Learn more about The CAG Services
Proudly committed to Perth and West Australian businesses. Local voice – local support.
by The Computing Australia Group