Perth Corporate IT Services | by Computing Australia | Perth Medical IT Services | by Computing Australia

Medical Help Desk

A quality IT support solution for Perth based medical practices – 20 years of medical experience

Perth Corporate IT Services | by Computing Australia | Perth Medical IT Services | by Computing Australia

Medical Help Desk

A quality IT support solution for Perth based medical practices – 20 years of medical experience

Perth Medical IT Services

If you’re looking for reliable medical IT services in Perth, look no further.

The Computing Australia Group provides quality IT Services to all medical sectors including-
GP & Specialist Centres
Dental Practices
Day Surgeries & Hospital

We know how important it is to maintain 100% uptime for a busy medical practice. The Computing Australia Group offers a priority 7 day help desk to Medical clients and always ensure that critical upgrades are handled after hours.

Our services are backed by 20 years of experience and the best IT practices. We support ALL major medical software packages and are based right here in Perth, Western Australia.

Perth Corporate IT Services | by Computing Australia
Perth Corporate IT Services | by Computing Australia | Perth Medical IT Services | by Computing Australia

Perth Medical IT Services

If you’re looking for reliable medical IT services in Perth, look no further.

The Computing Australia Group provides quality IT Services to all medical sectors including-
GP & Specialist Centres
Dental Practices
Day Surgeries & Hospital

We know how important it is to maintain 100% uptime for a busy medical practice. The Computing Australia Group offers a priority 7 day help desk to Medical clients and always ensure that critical upgrades are handled after hours.

Our services are backed by 20 years of experience and the best IT practices. We support ALL major medical software packages and are based right here in Perth, Western Australia.

Perth Corporate IT Services | by Computing Australia

CloudSuite

The Computing Australia Group utilises our own proprietary CloudSuite package that provides around the clock monitoring of your computers and critical infrastructure. CloudSuite delivers a seamless help desk experience by allowing us to maintain your computers in peak condition and provide remote support wherever you happen to be working from.

Perth Corporate IT Services | by Computing Australia | Perth Medical IT Services | by Computing Australia

We work when you do

The work day is changing – business owners and their staff no longer fit their duties into the old 9 to 5 routine. They work weekends. They work evenings. So do we!

The CAG help desk works 7 days a week to ensure you get timely support when you need it.

Perth Corporate IT Services | by Computing Australia | Perth Medical IT Services | by Computing Australia

Your 7 Day Help Desk
We work when you work

Experience The CAG difference
A dedicated team of on call help desk technicians

Medical IT help desk
7 days a week

A dedicated support team – 7 days a week Help Desk – on call, when you need them
We provide on demand IT support to medical clients throughout Australia

Packages we work with

For additional Peace of Mind, The Computing Australia Group manages and supports a wide range of medical software packages. So when your software vendor is closed, you get peace of mind knowing that we work when you work. That’s The CAG difference.

We support all pathology download and integrated software. We also support the following packages.

  • Best Practice
  • CareRight
  • Curve Dental
  • D4W
  • Genie
  • Medical Director
  • Medical Wizard
  • Medtech32

The CAG Difference

Most IT companies take a classic “break / fix” approach to IT management and support.

This is where we differ:

  • Intelligent CloudSuite software monitors your systems around the clock
  • Continuous patching keeps your systems up to date
  • Strong emphasis on prevention and permanent solutions to problems
  • Investment in client documentation
  • Ongoing commitment to staff training and mentorship
  • Quality control systems, continually learning from what we do
  • Dedicated escalation teams that extend the help desk experience
  • Vendor relationships to manage third party applications
  • Warranty registration and management
  • Dedicated account managers

Packages we work with

For additional Peace of Mind, The Computing Australia Group manages and supports a wide range of medical software packages. So when your software vendor is closed, you get peace of mind knowing that we work when you work. That’s The CAG difference.

We support all pathology download and integrated software. We also support the following packages.

  • Best Practice
  • CareRight
  • Curve Dental
  • D4W
  • Genie
  • Medical Director
  • Medical Wizard
  • Medtech32

The CAG Difference

Most IT companies take a classic “break / fix” approach to IT management and support.

This is where we differ:

  • Intelligent CloudSuite software monitors your systems around the clock
  • Continuous patching keeps your systems up to date
  • Strong emphasis on prevention and permanent solutions to problems
  • Investment in client documentation
  • Ongoing commitment to staff training and mentorship
  • Quality control systems, continually learning from what we do
  • Dedicated escalation teams that extend the help desk experience
  • Vendor relationships to manage third party applications
  • Warranty registration and management
  • Dedicated account managers