24 Hour Retail IT Services

24 Hour Retail IT Services

Retail IT Services

Computing Australia provides Retail IT Services when you need them, where you need them.

We know how important it is to maintain 100% uptime for busy retail outlets. You can’t afford to have your point of sale down when customers are trying to pay. Computing Australia offers a priority 24-hour help desk and priority callout to retail clients. We work when you work- that is the Computing Australia promise. We always ensure that critical upgrades and maintenance patches are taken care of after hours.

We support ALL major retail software packages and point of sale systems.

We can help build IT infrastructures and establish IT systems for new stores, including, but not limited to, cabling, data and telephone services, E-commerce solutions and other software services.

Retail IT Services | Computing Australia - the way Computing should be

Retail IT Services

Computing Australia provides Retail IT Services when you need them, where you need them.

We know how important it is to maintain 100% uptime for busy retail outlets. You can’t afford to have your point of sale down when customers are trying to pay. Computing Australia offers a priority 24-hour help desk and priority callout to retail clients. We work when you work- that is the Computing Australia promise. We always ensure that critical upgrades and maintenance patches are taken care of after hours.

We support ALL major retail software packages and point of sale systems.

We can help build IT infrastructures and establish IT systems for new stores, including, but not limited to, cabling, data and telephone services, E-commerce solutions and other software services.

Retail IT Services | Computing Australia - the way Computing should be
Retail IT Services | Computing Australia - the way Computing should be

CloudSuite

Computing Australia utilise our own proprietary CloudSuite package that provides around the clock monitoring of your computers and critical infrastructure. CloudSuite delivers a seamless help desk experience by allowing us to maintain your computers in peak condition and provide remote support wherever you happen to be working from.

Retail IT Services | Computing Australia - the way Computing should be

We work when you do

The work day is changing – business owners and their staff no longer fit their duties into the old 9 to 5 routine. They work weekends. They work evenings. So do we!

The Computing Australia 24 hour help desk work around the clock, 7 days a week to ensure you get timely support when you need it.

247 365 Help Desk
We work when you work

Experience the Computing Australia difference
A dedicated team of on call Retail Sector help desk specialists

Round the clock retail IT help desk
7 days a week | 24 hours a day

Round the clock retail IT help desk
7 days a week | 24 hours a day

A dedicated support team – on call, around the clock – when you need them
We provide on demand IT support to Retail clients throughout Australia

All POS Packages Supported – 24 hours

For additional Peace of Mind, Computing Australia manage and support a wide range of point of sale software packages. So when your software vendor is closed, you get peace of mind knowing that we work when you work. That’s the Computing Australia difference.

Project Management Services

Setting up a new store or chain of stores? Need to centralize your IT systems across all stores? We can help to establish your IT systems from the ground up:

Cabling, data and telephone services
Point of Sale Software
Point of Sale Hardware
E-commerce Solutions

Priority Callout Services

We work when you do – so you are never on your own.

The Computing Australia Difference

Most IT companies take a classic “break / fix” approach to IT management and support.

This is where we differ:

  • Intelligent CloudSuite software monitors your systems around the clock
  • Continuous patching keeps your systems up to date
  • Strong emphasis on prevention and permanent solutions to problems
  • Investment in client documentation
  • Ongoing commitment to staff training and mentorship
  • Quality control systems, continually learning from what we do
  • Dedicated escalation teams that extend the help desk experience
  • Vendor relationships to manage third party applications
  • Warranty registration and management
  • Dedicated account managers

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