First of all, identify the critical roles that are essential to keep your company running smoothly. Set your employees up with remote working capabilities as early as possible. Identify staff who can work remotely easily, those who need some changes, and those for whom remote work is not possible.
Take an inventory of computer systems. It would be ideal to use company computers and laptops for remote work but this may not be possible for everyone. In the event employees need to use their own devices, ensure that their system is fully secured and updated.
Find out the minimum apps or tools required on the home device for employees to do their job effectively. Most of the necessary apps and tools would already be on your official devices. If you are setting up a new computer, get your IT team to ensure all the required tools are installed and up to date. You’ll need a videoconferencing platform like Zoom or CiscoWebEx to be installed in everybody’s systems. Computing Australia use and recommend Microsoft Teams.
Create a remote working guide including employee safety, system security, communication protocols, emergency contacts, usage of company assets and productivity guidelines. This guide can be used for setting up remote working during COVID-19 as well as other scenarios.