Are you “that person” in the office that everyone relies on to solve their problems? Does staff turnover make it difficult to retain institutional knowledge? Is staff productivity compromised because of the lack of documentation? There has to be a better way right?
The Oracle KM is a Computing Australia solution to all these problems. We have developed a natural language SaaS product that makes it easy to create and maintain a knowledge store. You will wonder how you ever managed without The Oracle.
The Oracle KM is a cost effective solution that returns enormous value for a reasonable monthly spend. It works hand in hand with other knowledge stores like SharePoint, Salesforce etc
Are you “that person” in the office that everyone relies on to solve their problems? Does staff turnover make it difficult to retain institutional knowledge? Is staff productivity compromised because of the lack of documentation? There has to be a better way right?
The Oracle KM is a Computing Australia solution to all these problems. We have developed a natural language SaaS product that makes it easy to create and maintain a knowledge store. You will wonder how you ever managed without The Oracle.The Oracle KM is a cost effective solution that returns enormous value for a reasonable monthly spend. It works hand in hand with other knowledge stores like SharePoint, Salesforce etc
What is The Oracle KM?
A hosted knowledge management system that makes documenting your business a breeze. It is based on questions, answers and a natural language search that makes it a snap to find what you are looking for. We can even help you to populate the knowledge by providing a dedicated process specialist to help get you started. If you are struggling with knowledge retention due to staff turn over, The Oracle TM is a handy solution to building out company knowledge and making things easy to find later.
The Oracle KM is SaaS Enabled
There is nothing to install – we can configure the solution to meet your needs and host it in the cloud on dedicated, local hosting. We can also brand it with your company colours and logo to help make it feel like your own tailor-made solution.The system is secure and protected by MFA for peace of mind. The Oracle KM is a very easy system to use and your staff will find it easy to access information and makes it easy for them to invest in expanding the knowledge base.
The Oracle KM – a dedicated SaaS Solution
Manage your knowledge base in the cloud
Questions, Answers, Documentation Done Right
The Oracle KM is backed by a dedicated support team – 7 days a week Help Desk
The CAG Difference
This is where we differ:
- 7 Day Help Desk
- CloudSuite software monitors your systems around the clock
- Continuous patching keeps your systems up to date
- Strong emphasis on prevention and permanent solutions
- Investment in client documentation
- Talented staff with many years of experience
- Ongoing commitment to staff training and mentorship
- Quality control systems, continually learning from what we do
- Dedicated escalation teams that extend the help desk experience
- Vendor relationships to manage third party applications
- Warranty registration and management
- Dedicated account managers
- 7 Day Help Desk
- CloudSuite software monitors your systems around the clock
- Continuous patching keeps your systems up to date
- Investment in client documentation
- Strong emphasis on prevention and permanent solutions
- Ongoing commitment to staff training and mentorship
- Talented staff with many years of experience
- Quality control systems, continually learning from what we do
- Dedicated escalation teams that extend the help desk experience
- Vendor relationships to manage third party applications
- Warranty registration and management
- Dedicated account managers