Logo
Disaster recovery · Backup testing · Incident response

Disaster recovery services in Perth

The Computing Australia Group helps Perth businesses prepare for IT disasters and recover quickly when they happen. First, we make sure your backups and recovery plan actually work. Then, if disaster strikes, our experienced team responds fast to get you running again.

21 years in IT Tested backups and recovery plans Perth team based in Belmont, WA
Disaster recovery in Perth: IT specialist restoring business systems
When things go wrong

Disaster recovery in Perth when you need it most

Disasters strike when you least expect them. For example, a hard drive fails, backups stop working, your network is hacked, or fire, theft, water damage or ransomware hits. A serious IT disaster needs an experienced response, so we act quickly and match our response to how serious the event is.

  • Rapid response

    First, our team assesses the damage and starts the recovery straight away.

  • After-hours emergencies

    For serious incidents, our emergency response is also available outside business hours.

  • Tailored plans

    We tailor recovery options to your business, so they can scale as you grow.

  • Regular testing

    Finally, we test and update your plan regularly, so it stays effective.

Facing a data disaster right now? Call our team on 1300 790 166.

Disaster recovery Perth: technician responding to an IT incident
Disaster recovery readiness

How to be ready before disaster strikes

Being prepared is the best way to shorten downtime. So here’s what we check and put in place.

Test your backups

First, run a sample restore every few months and a full recovery test at least once a year.

Simulated recovery

We can also inspect your backups and run a full, simulated disaster recovery.

Right-sized backups

Many businesses outgrow their backup system. Therefore, we make sure yours still covers all your data.

Secure access register

Keep an up-to-date, secure register of key accounts and passwords, for example in a password manager.

Firewall checks

In addition, make sure your firewalls are configured correctly and tested.

A written, tested plan

Finally, have a written disaster recovery plan, and test it with your team.

Not sure your backups would work in a disaster?

Let us test them now, rather than finding out the hard way.

What we do

Our disaster recovery and security services

Recovering from a disaster often goes hand in hand with security. As a result, our services cover both.

Penetration tests

We test your defences from the outside, using white hat hacking tools, to find weaknesses before attackers do.

Internal audits

We also audit your systems, including data security, backup integrity, documentation and staff awareness.

Incident response

After a breach, we investigate the cause and extent, then help you restore systems and reduce the risk of a repeat.

Ransomware recovery

We act quickly to limit the damage from ransomware and then restore your systems and data.

Risk management

In addition, we help you plan how to manage cyber and IT risks across your business.

Staff training

Finally, we train your staff to recognise and avoid common cyber security traps.

Employee at a computer, illustrating internal security risks
The danger from within

Protecting your business from the inside

Many security incidents start inside a business. Some are deliberate, while others come from a simple lack of awareness. Because staff already have access, they can bypass many of the barriers outside attackers face.

  • Tighter permissions

    First, we make sure people can only access what they need.

  • Monitoring where appropriate

    We can also set up monitoring tools to help detect unusual activity.

  • Cyber security training

    Then we teach your team how simple actions, like clicking an untrusted link, can cause serious harm.

How we work

How our disaster recovery service in Perth works

We prepare you first, so recovery is faster if the worst happens.

1

Assess

First, we review your backups, systems and current recovery plan.

2

Test

Next, we run a simulated recovery to see what works and what doesn’t.

3

Improve

Then we fix the gaps and help you write or update your plan.

4

Respond

Finally, if disaster strikes, our team responds quickly to restore your systems.

IT team planning disaster recovery for a business
Why The Computing Australia Group

Why Perth businesses trust us in a crisis

For 21 years, we’ve helped businesses prepare for IT disasters and recover from them.

  • An experienced responseA serious disaster needs people who have handled one before. That’s exactly what we bring.
  • Tested, not assumedWe’ve often found backups that were never tested. So we test yours before you need them.
  • Security built inBecause we also provide cyber security, we help reduce the risk of the next incident.
  • A local Perth teamOur team is based in Belmont, WA. As a result, we can be on site when you need us.
FAQs

Disaster recovery in Perth: common questions

Can’t see your question? Ask our team.

About disaster recovery

What is disaster recovery?

Disaster recovery is how your business gets its IT systems and data back after a serious event, such as a hardware failure, ransomware attack, fire or flood. In short, it combines good backups, a written plan and an experienced team.

How often should we test our backups?

We recommend a sample restore every few months. In addition, you should attempt a full recovery at least once a year, so you know your backups actually work.

What should a disaster recovery plan include?

A good plan sets out who does what, how you restore systems and data, and in what order. It should also cover key contacts, secure access to important accounts and how you communicate with staff and customers.

Is disaster recovery the same as having backups?

No. Backups are one part of disaster recovery. However, you also need a tested plan, the right people and a clear process to get running again quickly.

Getting help

Can you respond outside business hours?

Yes, for serious incidents. For example, if you’re hit by ransomware or a major outage, our emergency response is available outside business hours. Everyday help desk support runs during business hours.

We’ve been hit by ransomware. What should we do?

First, disconnect affected devices from the network, but don’t turn them off. Then call us on 1300 790 166. You should also report the attack to ASD’s ACSC through ReportCyber.

Can you check our current backups?

Yes. We can inspect your backups and run a full, simulated disaster recovery. That way, you find any problems before a real disaster does.

Do you help after the recovery?

Yes. Once you’re running again, we investigate the root cause and help you put measures in place to reduce the risk of it happening again.

Be ready before disaster strikes

First, talk to our Perth team about your backups and recovery plan. Then we’ll help you close the gaps.