The Computing Australia Group helps Perth businesses prepare for IT disasters and recover quickly when they happen. First, we make sure your backups and recovery plan actually work. Then, if disaster strikes, our experienced team responds fast to get you running again.
Disasters strike when you least expect them. For example, a hard drive fails, backups stop working, your network is hacked, or fire, theft, water damage or ransomware hits. A serious IT disaster needs an experienced response, so we act quickly and match our response to how serious the event is.
Rapid response
First, our team assesses the damage and starts the recovery straight away.
After-hours emergencies
For serious incidents, our emergency response is also available outside business hours.
Tailored plans
We tailor recovery options to your business, so they can scale as you grow.
Regular testing
Finally, we test and update your plan regularly, so it stays effective.
Facing a data disaster right now? Call our team on 1300 790 166.
Being prepared is the best way to shorten downtime. So here’s what we check and put in place.
Test your backups
First, run a sample restore every few months and a full recovery test at least once a year.
Simulated recovery
We can also inspect your backups and run a full, simulated disaster recovery.
Right-sized backups
Many businesses outgrow their backup system. Therefore, we make sure yours still covers all your data.
Secure access register
Keep an up-to-date, secure register of key accounts and passwords, for example in a password manager.
Firewall checks
In addition, make sure your firewalls are configured correctly and tested.
A written, tested plan
Finally, have a written disaster recovery plan, and test it with your team.
Let us test them now, rather than finding out the hard way.
Recovering from a disaster often goes hand in hand with security. As a result, our services cover both.
Penetration tests
We test your defences from the outside, using white hat hacking tools, to find weaknesses before attackers do.
Internal audits
We also audit your systems, including data security, backup integrity, documentation and staff awareness.
Incident response
After a breach, we investigate the cause and extent, then help you restore systems and reduce the risk of a repeat.
Ransomware recovery
We act quickly to limit the damage from ransomware and then restore your systems and data.
Risk management
In addition, we help you plan how to manage cyber and IT risks across your business.
Staff training
Finally, we train your staff to recognise and avoid common cyber security traps.
Many security incidents start inside a business. Some are deliberate, while others come from a simple lack of awareness. Because staff already have access, they can bypass many of the barriers outside attackers face.
Tighter permissions
First, we make sure people can only access what they need.
Monitoring where appropriate
We can also set up monitoring tools to help detect unusual activity.
Cyber security training
Then we teach your team how simple actions, like clicking an untrusted link, can cause serious harm.
We prepare you first, so recovery is faster if the worst happens.
Assess
First, we review your backups, systems and current recovery plan.
Test
Next, we run a simulated recovery to see what works and what doesn’t.
Improve
Then we fix the gaps and help you write or update your plan.
Respond
Finally, if disaster strikes, our team responds quickly to restore your systems.
For 21 years, we’ve helped businesses prepare for IT disasters and recover from them.
Disaster recovery is how your business gets its IT systems and data back after a serious event, such as a hardware failure, ransomware attack, fire or flood. In short, it combines good backups, a written plan and an experienced team.
We recommend a sample restore every few months. In addition, you should attempt a full recovery at least once a year, so you know your backups actually work.
A good plan sets out who does what, how you restore systems and data, and in what order. It should also cover key contacts, secure access to important accounts and how you communicate with staff and customers.
No. Backups are one part of disaster recovery. However, you also need a tested plan, the right people and a clear process to get running again quickly.
Yes, for serious incidents. For example, if you’re hit by ransomware or a major outage, our emergency response is available outside business hours. Everyday help desk support runs during business hours.
First, disconnect affected devices from the network, but don’t turn them off. Then call us on 1300 790 166. You should also report the attack to ASD’s ACSC through ReportCyber.
Yes. We can inspect your backups and run a full, simulated disaster recovery. That way, you find any problems before a real disaster does.
Yes. Once you’re running again, we investigate the root cause and help you put measures in place to reduce the risk of it happening again.
First, talk to our Perth team about your backups and recovery plan. Then we’ll help you close the gaps.