The Edge is our all-in-one IT management package for Perth businesses. It brings proactive support, account management, website care and reporting together, so you can focus on running your business.
Above all, The Edge is ideal for dynamic, fast-growing organisations. In particular, it suits businesses where infrastructure, users and devices change often, and problems need solving regularly.
Because it adapts as your business changes, The Edge gives your staff proactive management and timely IT support. In short, it’s an IT management package that helps Perth teams spend less time on technology and more time on their work.
Already looking at managed IT? The Edge brings our managed IT services together into one package.
Proactive fixes
We find and fix many system and device issues before they slow your team down.
A dedicated account manager
You also get one contact who knows your business and plans ahead with you.
Detailed monthly reporting
Clear reports also show what we’ve done and what needs attention next.
One consolidated invoice
As a result, your IT services come together on one monthly invoice.
The Edge covers five areas of your business technology. Each one is managed by our Perth team, so your IT management package works as one joined-up service.
Infrastructure
We look after your servers, network and cloud services proactively, so problems are fixed early.
Your people and devices
We also support the laptops, desktops and devices your staff use every day.
Account management
Meanwhile, one contact gets to know your business and plans ahead with you.
Website care
We also host, monitor and update your WordPress website.
Reporting and admin
Clear records and reporting, so you always know where things stand.
Inclusions depend on your agreement, so we confirm exactly what your IT management package in Perth covers before you sign.
Getting started is also simple. First, we learn how your business uses technology. Then we shape your Perth IT management package around it.
Review your IT
First, we review your systems, devices, users and website.
Agree the scope
Next, we agree what’s covered and set it out in your agreement.
Onboard and document
Then we document your site and connect your team to the ticket portal.
Manage and improve
Finally, we manage your IT day to day and meet regularly to plan ahead.
First, we’ll look at your systems, users and goals. Then we’ll explain how The Edge would work for you.
For 21 years, we’ve supported Perth businesses from our head office in Belmont. As a result, The Edge draws on long experience of what growing teams need from their IT.
The Edge is our all-in-one IT management package. It covers your infrastructure, staff devices, account management, website care and reporting under one agreement, so you deal with one team and one monthly invoice.
It suits dynamic, growing organisations where infrastructure, users and devices change often. In other words, it’s built for businesses that need regular problem solving and IT that keeps up as they grow.
With break-fix support, you call when something goes wrong and pay for each job. Instead, The Edge combines proactive fixes, regular planning meetings and monthly reporting. As a result, an IT management package helps Perth businesses spot issues earlier and plan ahead.
Yes, website care is part of the package. It includes WordPress hosting, website monitoring, bundled edits and a monthly SEO report. However, inclusions depend on your agreement, so we confirm the details with you first.
Because pricing depends on your number of users, devices and sites, and the services you need, we review your environment first and then provide a written proposal.
Yes, The Edge includes a Service Level Agreement, subject to contract. Your agreement then sets out the details.
First, your staff can log requests through our self-service ticket portal. Alternatively, they can call our team on 1300 790 166.
The Edge includes antivirus protection and management for your systems and devices, along with proactive fixes. For broader protection, our cyber security services can add security audits and alignment with the Essential Eight.
Talk to our Perth team about an IT management package that fits your business.