Reliable, secure and affordable IT support for Perth non-profits, charities and community groups, from a local team that understands how you work.
For charities, associations and community groups across Western Australia, every technology dollar has to stretch further than in the private sector. You’re doing important work on a limited budget, so your IT must be reliable, secure and affordable.
As a managed IT service provider in Perth with 21 years of experience across every major industry, The Computing Australia Group delivers non-profit IT support built around your real operating needs. From our head office in Belmont, WA, we provide IT support, cyber security and strategic guidance tailored to the not-for-profit (NFP) sector.
Local Belmont-based support
A Perth team that understands WA community organisations.
Predictable monthly costs
Ongoing support that helps you avoid surprise IT bills.
Security for sensitive data
Practical protection for donor, staff and beneficiary information.
AI and automation guidance
Safe, sensible advice on AI tools, policies and readiness.
Website and digital capability
Websites, hosting, SEO and local visibility.
Strategic technology planning
Roadmaps, budgeting and guidance for long-term improvement.
Non-profits rely on technology to run efficiently, manage staff and volunteers securely and reach the people they serve. But managing IT in the sector comes with obstacles that can pull resources away from your cause.
Stretching limited IT budgets
Every dollar spent on IT is a dollar not spent on your mission. Many charities end up relying on donated laptops, ageing servers or free-tier platforms that work until they suddenly fail.
The “volunteer IT person”
Relying on a board member or volunteer who knows a bit about computers is well-intentioned but not sustainable. When they step away, your systems can be left exposed.
Protecting donor and beneficiary data
You hold donor financial details, staff records and confidential beneficiary information. A breach can damage public trust and put fundraising and grants at risk.
Grant compliance and governance
Funders and government bodies increasingly expect evidence of good data governance and cyber security. Without documented IT policies, applications may be at a disadvantage.
Hybrid teams and volunteers
Full-time staff, part-timers and remote volunteers often use personal laptops and email accounts, creating productivity and security risks.
Keeping up with change
Cloud platforms, AI tools and new threats move fast. Without guidance, it’s hard to know which changes are worth making and which are risky.
The traditional break-fix model, where you wait for something to break and then pay to fix it, creates disruption, data loss and unexpected bills. Managed IT is proactive and predictable.
By managing your technology under an ongoing agreement, we help maximise uptime, support your staff and make your IT budget easier to plan. We take a 360-degree approach that considers your whole operation, not just the next problem.
Helpdesk and proactive monitoring
Remote and on-site helpdesk support for staff and volunteers from our Perth team, with monitoring and patching that prevent issues before they disrupt your day.
Co-managed IT for larger charities
If you have an in-house IT manager or small team, we act as an extension of your staff, helping with cloud migrations, security monitoring, complex projects and leave cover.
Strategic IT planning and virtual CIO
High-level guidance, budgeting, technology roadmaps and annual assessments, so you choose reliable, secure and cost-effective systems rather than simply the cheapest.
Book a Non-Profit Technology Review with CAG, or call Chris on 1300 790 166.
Cyber security is at the heart of what we do. A simple firewall is no longer enough to protect donor information from ransomware, phishing and social engineering, so we put a multi-layered cyber security strategy in place, tailored to the third sector.
Endpoint detection and managed security
Next-generation protection, threat detection and response for staff and volunteer devices, with monitoring that spots anomalies early.
Access control and Zero Trust
Multi-factor authentication, single sign-on and mobile device management keep data protected wherever your people work.
Backup, disaster recovery and continuity
Automated, encrypted backups and a disaster recovery plan, so your data is recoverable after ransomware, hardware failure or accidental deletion.
Security audits and compliance frameworks
Practical roadmaps, vulnerability assessments and monitoring aligned with frameworks such as the NIST Cybersecurity Framework, ISO 27001 and the Essential Eight.
Staff security awareness training
Regular training that helps staff and volunteers spot phishing, avoid social engineering and handle sensitive data securely.
The ACNC’s cyber security governance toolkit is a useful starting point for boards. We can help you put its recommendations into practice.
Moving from ageing on-premises servers to secure cloud platforms is one of the fastest ways to improve efficiency, help people work together and reduce hardware costs.
Microsoft 365
Often the better fit when staff rely on desktop apps like Word and Excel, with deep integration across email, files and Teams.
Google Workspace
Often favoured for lighter, cloud-first collaboration in the browser, especially for distributed volunteer teams.
Not sure which suits your charity? We assess your workflows, manage migration and licensing, and make sure your team gets the most from your investment.
AI is changing how organisations operate, but for non-profits, adopting it is also a trust decision. The data you handle belongs to vulnerable communities and the donors who fund your work, so the stakes are high.
Staff and volunteers may already be experimenting with AI. We strongly advise against entering personal information, such as donor names, addresses, financial details or health data, into free public AI tools, which may use what you type to train future models.
Choosing enterprise-grade AI platforms
We help you use business-grade AI such as Microsoft Copilot or Google Gemini in Workspace, which work within your organisation’s secure environment.
AI acceptable use policy and readiness
Practical AI policies plus readiness assessments covering data quality, infrastructure, security and staff preparedness.
Avoiding shadow IT and consumer AI risk
We help you spot unapproved apps and AI tools, offer safe alternatives, and set clear rules so sensitive data stays inside approved systems.
Technology isn’t just about keeping the lights on; it’s also about amplifying your message. Unlike many managed service providers, we look after your public presence too, so your IT and online presence work together.
Web development and hosting
Your website is often the first contact for donors, volunteers and beneficiaries. We provide secure, fast managed hosting and web development.
SEO and Google Business Profile
Local search engine optimisation and Google Business Profile support help people find your organisation when they look for local causes.
A local, trusted partner that knows what it takes to help not-for-profits succeed.
Have a chat
Tell us about your organisation, your people and what’s getting in the way.
Technology review
We review your systems, security and costs and recommend practical, budget-aware next steps.
We look after it
Ongoing support, security and planning, so your staff and volunteers can focus on your mission.
Yes. Many organisations find that proactively managed IT costs less than emergency call-outs, ransomware recovery or the hidden cost of staff downtime. An ongoing agreement also gives you predictable monthly budgeting.
Yes. We understand the expectations around donor data, privacy obligations, including the Privacy Act 1988 and the Notifiable Data Breaches scheme where they apply to you, and managing a mixed workforce. We help align your systems with frameworks such as NIST and ISO 27001.
We work alongside your existing volunteers or staff, not against them. We take on the heavy lifting, such as security monitoring, server management and automated backups, so volunteers can focus where they add the most value.
It depends on your workflows, culture and budget. Microsoft 365 offers deep desktop app integration, while Google Workspace is often favoured for lightweight, cloud-first collaboration. We assess your setup and recommend the best fit.
Yes. Our engineers support both Apple and Windows devices, so staff and volunteers are looked after whatever hardware they use.
As part of hardware lifecycle management, we offer e-waste and IT recycling services. Old hard drives are securely wiped before equipment is responsibly recycled.
Further reading: The Complete Technology Guide for Australian Not-for-Profit Organisations.
Talk to our Belmont team about non-profit IT support, cyber security, websites and AI for your Perth organisation.