How to Find the Right IT Partner for Your Non-Profit Organisation
As a non-profit organisation, you understand that having access to reliable, secure and cost-effective technology is essential in achieving your mission’s objectives. However, finding the right IT company and partner to help you with this can be a daunting task. This blog will cover the essential factors that your non-profit organisation should consider when choosing an IT company, so you can make the best decision for your organisation.
In this article:
1. Define Your IT Needs
2. Assess The Company’s Credentials & Experience
3. Check Their Ability To Scale Up For Future Needs
4. Ensure They Provide Security & Reliability
5. Look At Their Support Model
Defining Your IT Needs: Before you even start researching potential IT companies, it is important to clearly define and understand what exactly your organisation’s technology requirements are in order to avoid paying for unnecessary services or solutions. Take some time to gather information on what technologies your non-profit organisation currently uses, what its future technology goals are and the budget you have available.
How to assess the Company’s Credentials & Experience: Once you have an understanding of your IT needs, it is important to properly assess the experience and credentials of potential IT companies in order to ensure that they have the knowledge and expertise to meet those needs. When exploring different companies, take a close look at the qualifications of their team members as well as any notable projects they may have worked on in the past with other organisations similar to yours. Additionally, find out if they are certified partners or resellers for any specific vendor/platforms such as Microsoft, Google or Amazon Web Services.
Check Their Ability To Scale Up For Future Needs: When selecting an IT company for your non-profit charity organisation, it is also important to consider their ability to scale up as your technology needs evolve. Consider any extra costs associated with scaling up and make sure that the IT company you choose can provide a more robust solution in the future if needed.
Ensure They Provide Security & Reliability: Cybersecurity is increasingly becoming a major concern for organisations of all sizes so when selecting an IT company, you should make sure they are able to offer secure solutions that protect your organisational data from potential threats. Additionally, ensure that the company provides reliable and timely support when issues arise so you don’t have to deal with long downtime.
Look At Their Support Model: Finally, you should research their customer service model and find out what type of support is offered after the IT company has been contracted. Do they offer 7 day online support or do you need a dedicated emergency support contact number? Make sure that the level of customer service meets your organisation’s standards before making any commitments.
Choosing the right IT company for your non-profit organisation can be a daunting task, but if you take into account all the factors outlined above then you can rest assured that you are making an informed decision that best suits your technology needs. Don’t forget to also ask your potential IT partners plenty of questions so you get a better understanding of what their services entail. This will help you make the most out of your technology investments and ultimately achieve your organisation’s mission more efficiently.
You can learn more about Computing Australia’s support model for non-profit organisations here
Computing Australia provides a corporate-grade IT solution to the non-profit / charity sector. Here is what you can expect from us:
- Reduced rates for not-for-profit organisations
- Corporate grade support
- Your own dedicated account manager
- A 360° approach that holistically covers all your IT needs
- Guaranteed IT savings that you can put towards service delivery instead of IT expenses
- 7 Day support
- Business advice and support to help reach your goals
Are you running a busy non-profit organisation and looking to make a change in your IT management?