Contact Computing Australia
Managed IT Service Provider

The Managed Service Provider of choice for Australian businesses operating in the APAC region.

Contacting the help desk

Our help desk operates 24 hours a day for clients who subscribe to our CloudSuite service. The Computing Australia CloudSuite of products provides our clients with the most complete IT solution.

There are several ways you can interact with the help desk.

To reduce waiting times, we recommend one of the following two methods to contact Computing Australia help desk:

Submit a ticket: helpdesk@computingaustralia.group
Use the client ticketing portal: visit CA ticket portal

You can also call: 1300 790 166 but this is not as quick as using the above methods. Alternatively you can try live chat via our website but this is not staffed 24 hours a day.

If you are not presently a client, please use sales@computingaustralia.group for a consultant to contact you during business hours. For more information about our services please see this page.

Help us to help you

When you contact Computing Australia help desk please provide as much information as possible to ensure the help desk team can quickly pin point the problem.

Information that can help us to help you:

When did this issue start?
Is this an issue impacting just you or the whole company?
Are you working in the office or from another location?
What is the best way for us to contact you?
What is the best time for us to contact you?
Have you attempted a restart to see if that resolves the issue?

Our help desk works under a triage system to ensure that issues causing the biggest impact are prioritized.

If you are able to continue working, please report the issue and continue working to allow our team time to get resolve high priority issues.

Book a callout

Contact Computing Australia | Managed IT Services for Perth businesses
Contact Computing Australia | Managed IT Services for Perth businesses
Contacting the help desk

Our help desk operates 24 hours a day for clients who subscribe to our CloudSuite service. The Computing Australia CloudSuite of products provides our clients with the most complete IT solution.

There are several ways you can interact with the help desk.

To reduce waiting times, we recommend one of the following two methods to contact Computing Australia help desk:

Submit a ticket: helpdesk@computingaustralia.group
Use the client ticketing portal: visit CA ticket portal

You can also call: 1300 790 166 but this is not as quick as using the above methods. Alternatively you can try live chat via our website but this is not staffed 24 hours a day.

If you are not presently a client, please use sales@computingaustralia.group for a consultant to contact you during business hours. For more information about our services please see this page.

Help us to help you

When you contact Computing Australia help desk please provide as much information as possible to ensure the help desk team can quickly pin point the problem.

Information that can help us to help you:

When did this issue start?
Is this an issue impacting just you or the whole company?
Are you working in the office or from another location?
What is the best way for us to contact you?
What is the best time for us to contact you?
Have you attempted a restart to see if that resolves the issue?

Our help desk works under a triage system to ensure that issues causing the biggest impact are prioritized.

If you are able to continue working, please report the issue and continue working to allow our team time to get resolve high priority issues.

Book a callout

IT Support Computing Australia | Managed IT Service Provider | Contact Computing Australia
IT Support Computing Australia | Managed IT Service Provider | Contact Computing Australia
Contacting the help desk

Our help desk operates 24 hours a day for clients who subscribe to our CloudSuite service. The Computing Australia CloudSuite of products provides our clients with the most complete IT solution.

There are several ways you can interact with the help desk.

To reduce waiting times, we recommend one of the following two methods to contact Computing Australia help desk:

Submit a ticket: helpdesk@computingaustralia.group
Use the client ticketing portal: visit CA ticket portal

You can also call: 1300 790 166 but this is not as quick as using the above methods. Alternatively you can try live chat via our website but this is not staffed 24 hours a day.

If you are not presently a client, please use sales@computingaustralia.group for a consultant to contact you during business hours. For more information about our services please see this page.

Help us to help you

When you contact Computing Australia help desk please provide as much information as possible to ensure the help desk team can quickly pin point the problem.

Information that can help us to help you:

When did this issue start?
Is this an issue impacting just you or the whole company?
Are you working in the office or from another location?
What is the best way for us to contact you?
What is the best time for us to contact you?
Have you attempted a restart to see if that resolves the issue?

Our help desk works under a triage system to ensure that issues causing the biggest impact are prioritized.

If you are able to continue working, please report the issue and continue working to allow our team time to get resolve high priority issues.

Book a callout

Computing
Australia

Suite 1 / 8 Fisher Street
Belmont, WA, 6104

helpdesk@computingaustralia.group
sales@computingaustralia.com.au

Phone: 1300 790 166

GET DIRECTIONS

Managed IT Services

The Way Computing should be
Aussie solutions for global business
Leading MSP servicing the APAC region

Computing Australia

Suite 1 / 8 Fisher Street
Belmont, WA, 6104

helpdesk@computingaustralia.group
sales@computingaustralia.com.au

Phone: 1300 790 166

GET DIRECTIONS

Managed IT Services

The Way Computing should be
Aussie solutions for global business
Leading MSP servicing the APAC region

Computing
Australia

Suite 1 / 8 Fisher Street
Belmont, WA, 6104

helpdesk@computingaustralia.group
sales@computingaustralia.com.au

Phone: 1300 790 166

GET DIRECTIONS

Managed IT Services

The Way Computing should be
Aussie solutions for global business
Leading MSP servicing the APAC region