Small Business
Proudly supporting businesses in Western Australia
Proudly supporting businesses in Western Australia
Small Business IT Support Services
The Computing Australia Group provides IT support for SMEs that help improve business productivity and efficiency and minimise risk.
IT and technical issues often become a prominent obstacle for Small and Medium Enterprises (SMEs). We are here to tackle your IT battles and ensure you have consistent business growth backed by the best IT infrastructure and state-of-the-art cybersecurity solutions.
The Computing Australia Group gives you a 7 day help desk operated out of Perth, Western Australia to keep your business up and running. Backed by 20 years of experience in the field, our IT team provides you with plans that grow as your business grows. We support all major software packages and ensure that critical upgrades are handled outside busy hours.
Small Business IT Support Services
The Computing Australia Group provides IT support for SMEs that help improve business productivity and efficiency and minimise risk.
IT and technical issues often become a prominent obstacle for Small and Medium Enterprises (SMEs). We are here to tackle your IT battles and ensure you have consistent business growth backed by the best IT infrastructure and state-of-the-art cybersecurity solutions.
The Computing Australia Group gives you a 7 Day help desk operated out of Perth, Western Australia to keep your business up and running. Backed by 20 years of experience in the field, our IT team provides you with plans that grow as your business grows. We support all major software packages and ensure that critical upgrades are handled outside busy hours.
CloudSuite
The Computing Australia Group utilises our own proprietary CloudSuite package that provides around the clock monitoring of your computers and critical infrastructure. CloudSuite delivers a seamless help desk experience by allowing us to maintain your computers in peak condition and provide remote support wherever you happen to be working from.
We work when you do
The work day is changing – small business owners and their staff no longer fit their duties into the old 9 to 5 routine. They work weekends. They work evenings. So do we!
The CAG help desk works 7 days a week to ensure you get timely support when you need it (for contracted clients).
Your Quality Day Help Desk
We work when you work
A dedicated team of on call corporate help desk specialists
Small Biz IT help desk – 7 days a week
Black Tie Service
The Computing Australia Group provides a black-tie SME IT help desk experience. You and your staff will always be a VIP when you work with us. Enjoy computing as it should be with our SME Support.
We invest heavily in documentation and training to ensure our staff are always ready to support you and your staff.
We don’t allow a new staff member to come on site and learn on the job. Every technician that attends your site has to pass a familiarisation test supervised by a senior staff member and get through a detailed induction.
Better yet, we fit around you – if you prefer to have critical patching, maintenance or fixes performed after hours, you can rely on us to minimise the disruption so you can get on with your work.
For a no obligation chat – Contact The Computing Australia Group today.
The Computing Australia Difference
Most IT companies take a classic “break / fix” approach to IT management and support.
This is where we differ:
- Intelligent CloudSuite software monitors your systems around the clock
- Continuous patching keeps your systems up to date
- Strong emphasis on prevention and permanent solutions to problems
- Investment in client documentation
- Ongoing commitment to staff training and mentorship
- Quality control systems, continually learning from what we do
- Dedicated escalation teams that extend the help desk experience
- Vendor relationships to manage third party applications
- Warranty registration and management
- Dedicated account managers
Black Tie Service
The Computing Australia Group provides a black-tie SME IT help desk experience. You and your staff will always be a VIP when you work with us. Enjoy computing as it should be with our SME Support.
We invest heavily in documentation and training to ensure our staff are always ready to support you and your staff.
We don’t allow a new staff member to come on site and learn on the job. Every technician that attends your site has to pass a familiarisation test supervised by a senior staff member and get through a detailed induction.
Better yet, we fit around you – if you prefer to have critical patching, maintenance or fixes performed after hours, you can rely on us to minimise the disruption so you can get on with your work.
For a no obligation chat – Contact The Computing Australia Group today.
The CAG Difference
Most IT companies take a classic “break / fix” approach to IT management and support.
This is where we differ:
- Intelligent CloudSuite software monitors your systems around the clock
- Continuous patching keeps your systems up to date
- Strong emphasis on prevention and permanent solutions to problems
- Investment in client documentation
- Ongoing commitment to staff training and mentorship
- Quality control systems, continually learning from what we do
- Dedicated escalation teams that extend the help desk experience
- Vendor relationships to manage third party applications
- Warranty registration and management
- Dedicated account managers
Learn more about the CAG Services
Proudly committed to Perth and West Australian businesses. Local voice – local support.
by The Computing Australia Group