Perth SME IT Support Services | by Computing Australia

Small Business

The Computing Australia Group is a Perth based IT company, proudly supporting businesses in Western Australia

Perth SME IT Support Services | by Computing Australia

Small Business

The Computing Australia Group is a Perth based IT company, proudly supporting businesses in Western Australia

Small Business IT Support Services

The Computing Australia Group provides IT support for SMEs that help improve business productivity and efficiency and minimise risk.

IT and technical issues often become a prominent obstacle for Small and Medium Enterprises (SMEs). We are here to tackle your IT battles and ensure you have consistent business growth backed by the best IT infrastructure and state-of-the-art cybersecurity solutions.

The Computing Australia Group offers you a 7 day help desk operated out of Perth, Western Australia to keep your business up and running. Backed by 20 years of experience in the field, our IT team provides you with adaptable plans that grow as your business grows. We support all major software packages and ensure that critical upgrades are handled outside busy hours.

Perth SME IT Support Services | by Computing Australia
Perth SME IT Support Services | by Computing Australia

Small Business IT Support Services

The Computing Australia Group provides IT support for SMEs that help improve business productivity and efficiency and minimise risk.

IT and technical issues often become a prominent obstacle for Small and Medium Enterprises (SMEs). We are here to tackle your IT battles and ensure you have consistent business growth backed by the best IT infrastructure and state-of-the-art cybersecurity solutions.

The Computing Australia Group offers you a 7 Day help desk operated out of Perth, Western Australia to keep your business up and running. Backed by 20 years of experience in the field, our IT team provides you with adaptable plans that grow as your business grows. We support all major software packages and ensure that critical upgrades are handled outside busy hours.

Perth SME IT Support Services | by Computing Australia

CloudSuite

The Computing Australia Group utilises our own proprietary CloudSuite package that provides around the clock monitoring of your computers and critical infrastructure. CloudSuite delivers a seamless help desk experience by allowing us to maintain your computers in peak condition and provide remote support wherever you happen to be working from.

Perth SME IT Support Services | by Computing Australia

We work when you do

The work day is changing – small business owners and their staff no longer fit their duties into the old 9 to 5 routine. They work weekends. They work evenings. So do we!

The CAG help desk works 7 days a week to ensure you get timely support when you need it.

Perth SME IT Support Services | by Computing Australia

Your 7 Day Help Desk
We work when you work

Experience the CAG difference
A dedicated team of on call corporate help desk specialists

SME IT help desk 7 days a week

SME IT help desk 7 days a week

A dedicated support team – 7 days a week Help Desk – on call, when you need them
We provide on demand IT support to small businesses throughout Australia and the APAC region.

Black Tie Service

The Computing Australia Group provides a black-tie SME IT help desk experience. You and your staff will always be a VIP when you work with us. Enjoy computing as it should be with our SME Support.

We invest heavily in documentation and training to ensure our staff are always ready to support you and your staff.

We don’t allow a new staff member to come on site and learn on the job. Every technician that attends your site has to pass a familiarisation test supervised by a senior staff member and get through a detailed induction.

Better yet, we fit around you – if you prefer to have critical patching, maintenance or fixes performed after hours, you can rely on us to minimise the disruption so you can get on with your work.

The Computing Australia Difference

Most IT companies take a classic “break / fix” approach to IT management and support.

This is where we differ:

  • Intelligent CloudSuite software monitors your systems around the clock
  • Continuous patching keeps your systems up to date
  • Strong emphasis on prevention and permanent solutions to problems
  • Investment in client documentation
  • Ongoing commitment to staff training and mentorship
  • Quality control systems, continually learning from what we do
  • Dedicated escalation teams that extend the help desk experience
  • Vendor relationships to manage third party applications
  • Warranty registration and management
  • Dedicated account managers

Black Tie Service

The Computing Australia Group provides a black-tie SME IT help desk experience. You and your staff will always be a VIP when you work with us. Enjoy computing as it should be with our SME Support.

We invest heavily in documentation and training to ensure our staff are always ready to support you and your staff.

We don’t allow a new staff member to come on site and learn on the job. Every technician that attends your site has to pass a familiarisation test supervised by a senior staff member and get through a detailed induction.

Better yet, we fit around you – if you prefer to have critical patching, maintenance or fixes performed after hours, you can rely on us to minimise the disruption so you can get on with your work.

The CAG Difference

Most IT companies take a classic “break / fix” approach to IT management and support.

This is where we differ:

  • Intelligent CloudSuite software monitors your systems around the clock
  • Continuous patching keeps your systems up to date
  • Strong emphasis on prevention and permanent solutions to problems
  • Investment in client documentation
  • Ongoing commitment to staff training and mentorship
  • Quality control systems, continually learning from what we do
  • Dedicated escalation teams that extend the help desk experience
  • Vendor relationships to manage third party applications
  • Warranty registration and management
  • Dedicated account managers