by The Computing Australia Group | In the new AI-driven workplace, choosing the right AI assistant can make or break productivity. Two of the most talked-about tools – Microsoft Copilot and ChatGPT – offer powerful capabilities, but which one is best suited to your business needs? At Computing Australia, we’ve embraced Microsoft Copilot as part of our standard tech stack, and we also use ChatGPT in our coding team to validate and streamline computer coding. Here’s an overview of both tools and why we use each one, helping you decide whether Copilot vs ChatGPT is the right choice for your business.
Integration That Works Where You Work
Copilot’s biggest advantage is its seamless integration with Microsoft 365. Whether you’re drafting a proposal in Word, analysing data in Excel, or managing emails in Outlook, Copilot works alongside you – right inside the apps your team already uses. This native integration means less context switching and more focused productivity.
ChatGPT, while powerful, operates as a standalone tool. It’s great for brainstorming, drafting content, and answering questions, but it lacks the deep integration that Copilot offers within enterprise environments.
Enterprise - Grade Security and Compliance: Copilot vs ChatGPT
For businesses handling sensitive data, security isn’t optional. Copilot is built on Microsoft’s enterprise – grade security framework, offering encryption, access controls, and compliance with global standards. This makes it a safer choice for organisations like ours that prioritise data protection and regulatory compliance.
ChatGPT, while improving in this area, still raises concerns about data privacy, especially in industries such as oil and gas. We advise all clients to proceed cautiously in adopting any AI technology to ensure that no inherent security compromises are raised as a result of rapid adoption
Tailored for Business Use
Copilot is designed with business users in mind. It can summarise documents, generate reports, and even suggest tone adjustments for communications – all based on your organisation’s data. At Computing Australia, we’ve used Copilot to prepare client presentations, automate ticket documentation, and streamline internal communications.
ChatGPT excels at general – purpose tasks and creative writing, but it often requires manual prompt engineering and lacks the contextual awareness Copilot gains from its Microsoft 365 integration.
Real-World Impact at Computing Australia
Our team has seen first-hand how Copilot boosts productivity. From helping developers with coding reviews to assisting project managers with documentation, Copilot has become a trusted assistant across departments. The time savings are exponential, and staff now spend far less time on lengthy writing tasks that would otherwise slow them down.
When it comes to choosing between Copilot vs ChatGPT, both tools offer distinct advantages for different use cases. ChatGPT remains a valuable tool, especially for quick ideation or external research. However, when it comes to day-to-day operations, Copilot’s alignment with our tech stack and business processes makes it the clear winner.
As software developers, we also have extensive experience integrating AI into our solutions. Our ticketing system has upwards of 200,000 tickets worth of experience, providing our AI model with a wealth of data to learn from. We are developing our own bespoke AI models that can quickly and effectively interpret and act on tickets.
Value That Scales with Your Business
Microsoft Copilot isn’t just a productivity tool – it’s a strategic asset. By embedding AI directly into the Microsoft 365 suite, Copilot empowers teams to work smarter, not harder. It can summarise lengthy documents, draft emails, generate reports, and even analyse trends in Excel – all in seconds. For leadership teams, this means faster decision – making. For operations, it means fewer manual tasks. For client-facing roles, this means more time spent on building relationships and achieving outcomes.
At Computing Australia, we’ve seen Copilot reduce the time spent on routine tasks by up to 40% in some departments. Whether it’s automating meeting notes, generating client – ready proposals, or streamlining internal communications, Copilot helps our team stay focused on high-impact work
Cost vs. Efficiency: A Clear Win
While Copilot comes with a licensing cost, the return on investment is clear. The time saved across departments quickly translates into real dollars through increased billable hours, faster project delivery, and reduced reliance on external support. For example, our support team now resolves tickets faster thanks to Copilot’s ability to surface relevant documentation instantly. Our marketing team drafts campaign content in minutes, not hours. And our executive team benefits from AI generated insights that would otherwise take days to compile.
In short, Copilot pays for itself, often within the first few weeks of deployment. For businesses already using Microsoft 365, it’s not just an upgrade; it’s a multiplier.
Examples of Copilot Driving Efficiency and Savings at Computing Australia
1. Smart Automation Across Teams
Copilot is already delivering tangible value across departments. The Systems Operation Management team uses AI to build smart automations that reduce manual overhead. In finance and ticket management, big data models powered by Copilot help identify trends and inefficiencies, allowing the team to optimise workflows and reduce operational costs. Developers benefit from AI assisted code reviews, while the training team uses Copilot to generate documentation and onboarding materials in minutes. These efficiencies not only save time but also reduce the need for external resources, making Copilot a cost-effective investment for the business.
2. SEO Optimisation
We use Copilot extensively in optimising web pages to meet a high standard of SEO compliance. Technical SEO is a snap with Copilot evaluating everything we do and guiding us in best practice. On page SEO has also been accelerated substantially with Copilot assisting with research and writing SEO optimised content.
Final Thoughts
Choosing between Copilot vs ChatGPT ultimately depends on your business goals. If you’re looking for a secure, integrated, and enterprise ready assistant, Copilot is the smarter choice especially for organisations already invested in Microsoft 365.
At Computing Australia, we’re not just using Copilot, we’re helping clients adopt it strategically. Whether you’re in oil and gas, not-for-profit, manufacturing, or any other sector, we can guide your AI journey with tailored solutions that deliver real value.
Ready to take the next step? Contact us today to discuss how we can help you drive real results with AI solutions tailored to your business needs.
