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The Edge

With Computing Australia, you get a comprehensive suite of IT services tailored to meet your specific needs. Our expert team handles everything from network management and cybersecurity to cloud solutions and technical support. We ensure seamless integration and smooth operation of your IT infrastructure, allowing you to focus on your core business activities without worrying about technical issues.

Our transparent pricing model means you won’t encounter any unexpected costs, and our proactive approach ensures that potential problems are addressed before they impact your operations. Trust Computing Australia to provide reliable, efficient, and cost-effective IT management, so you can enjoy peace of mind and uninterrupted productivity. Let us take care of your IT needs, so you can concentrate on what you do best.

The Edge Managed Services Package

About us- Computing Australia Group
PLAN SUITABILITY
The Edge is Ideal for dynamic, rapidly growing organisations. This package is designed to support environments that experience frequent changes in infrastructure, users
and devices. It addresses the need for regular problem resolution and adapts to your business's evolving needs.This Managed Service Agreement provides advanced
proactive management and maximises quality, timely IT support for your staff.
INFRASTRUCTURE
Infrastructure (on-premise and cloud) management
Anti-Virus protection and management
Proactive system fixes
Break-fix support requests
Change support requests
End User Support
End point management (user device)
Anti-Virus protection & management
Proactive device fixes
Break-fix support requests
Change support requests
Account Management
Dedicated account manager
Managed IT purchasing services
Subscription, license & renewal management
Regular roadmap / planning meetings
Third party supplier management
General IT consultation
Web Services
24-Hour website monitoring
Bundled free website edits
Monthy website SEO report
Additional Benefits
IT asset management
Detailed monthly report
Self service ticket portal
Extensive site documentation
Consolidated monthly invoice
Service Level Agreement (SLA)**
PLAN SUITABILITY
The Edge is Ideal for dynamic, rapidly growing organisations. This package is designed to support
environments that experience frequent changes in infrastructure, users, and devices. It addresses the
need for regular problem resolution and adapts to your business's evolving needs.
This Managed Service Agreement provides advanced proactive management and maximises quality, timely IT support for your staff.
INFRASTRUCTURE
Infrastructure (on-premise and cloud) management
Anti-Virus protection and management
Proactive system fixes
Break-fix support requests
Change support requests
User End Point
End point management (user device)
Anti-Virus protection & management
Proactive device fixes
Break-fix support requests
Change support requests
Account Management
Dedicated account manager
Managed IT procurement services
Subscription, license & renewal management
Regular roadmap meetings
Third party supplier management
General IT consultation
Web Services
24-Hour website monitoring
Bundled free website edits
Monthy website SEO report
Additional Benefits
IT Asset management
MSA insights infrastructure / service reporting
Self service ticket portal
Extensive site documentation
Consolidated monthly invoice
Service Level Agreement (SLA)**

** Subject to contract

About Us - Trusted IT Services Provider in Perth
About Us - Trusted IT Services Provider in Perth

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Get The Edge

Get The Edge

Introducing The Edge, our all-in-one IT management package designed to revolutionise and simplify your business operations. The Edge delivers unparalleled IT support to ensure your business stays ahead in the digital age. With The Edge, you get access to top-tier products from leading technology brands, seamless integration of systems, and expert installation and support services. An easy-to-understand, all-in-one solution that provides peace of mind through a turnkey support solution. Embrace innovation and elevate your business with The Edge – the ultimate solution for all your technology requirements.