Phone
1300 790 166Address
Suite 1 / 8 Fisher Street© Copyright 2024 | Website designed with by The Computing Australia Group | Privacy Policy
With Computing Australia, you get a comprehensive suite of IT services tailored to meet your specific needs. Our expert team handles everything from network management and cybersecurity to cloud solutions and technical support. We ensure seamless integration and smooth operation of your IT infrastructure, allowing you to focus on your core business activities without worrying about technical issues.
Our transparent pricing model means you won’t encounter any unexpected costs, and our proactive approach ensures that potential problems are addressed before they impact your operations. Trust Computing Australia to provide reliable, efficient, and cost-effective IT management, so you can enjoy peace of mind and uninterrupted productivity. Let us take care of your IT needs, so you can concentrate on what you do best.
The Edge Managed Services Package
PLAN SUITABILITY | |
---|---|
The Edge is Ideal for dynamic, rapidly growing organisations. This package is designed to support environments that experience frequent changes in infrastructure, users and devices. It addresses the need for regular problem resolution and adapts to your business's evolving needs.This Managed Service Agreement provides advanced proactive management and maximises quality, timely IT support for your staff. |
|
INFRASTRUCTURE | |
Infrastructure (on-premise and cloud) management | ✔ |
Anti-Virus protection and management | ✔ |
Proactive system fixes | ✔ |
Break-fix support requests | ✔ |
Change support requests | ✔ |
End User Support | |
End point management (user device) | ✔ |
Anti-Virus protection & management | ✔ |
Proactive device fixes | ✔ |
Break-fix support requests | ✔ |
Change support requests | ✔ |
Account Management | |
Dedicated account manager | ✔ |
Managed IT purchasing services | ✔ |
Subscription, license & renewal management | ✔ |
Regular roadmap / planning meetings | ✔ |
Third party supplier management | ✔ |
General IT consultation | ✔ |
Web Services | |
24-Hour website monitoring | ✔ |
Bundled free website edits | ✔ |
Monthy website SEO report | ✔ |
Additional Benefits | |
IT asset management | ✔ |
Detailed monthly report | ✔ |
Self service ticket portal | ✔ |
Extensive site documentation | ✔ |
Consolidated monthly invoice | ✔ |
Service Level Agreement (SLA)** | ✔ |
PLAN SUITABILITY | |
---|---|
The Edge is Ideal for dynamic, rapidly growing organisations. This package is designed to support environments that experience frequent changes in infrastructure, users, and devices. It addresses the need for regular problem resolution and adapts to your business's evolving needs. This Managed Service Agreement provides advanced proactive management and maximises quality, timely IT support for your staff. |
|
INFRASTRUCTURE | |
Infrastructure (on-premise and cloud) management | ✔ |
Anti-Virus protection and management | ✔ |
Proactive system fixes | ✔ |
Break-fix support requests | ✔ |
Change support requests | ✔ |
User End Point | |
End point management (user device) | ✔ |
Anti-Virus protection & management | ✔ |
Proactive device fixes | ✔ |
Break-fix support requests | ✔ |
Change support requests | ✔ |
Account Management | |
Dedicated account manager | ✔ |
Managed IT procurement services | ✔ |
Subscription, license & renewal management | ✔ |
Regular roadmap meetings | ✔ |
Third party supplier management | ✔ |
General IT consultation | ✔ |
Web Services | |
24-Hour website monitoring | ✔ |
Bundled free website edits | ✔ |
Monthy website SEO report | ✔ |
Additional Benefits | |
IT Asset management | ✔ |
MSA insights infrastructure / service reporting | ✔ |
Self service ticket portal | ✔ |
Extensive site documentation | ✔ |
Consolidated monthly invoice | ✔ |
Service Level Agreement (SLA)** | ✔ |
** Subject to contract
365
Services
If you would like to work with us, we’d love to hear from you!
Suite 1 / 8 Fisher Street
Belmont, WA, 6104
Opp: HCCGUPS YMCA Road, Kunnamkulam, Thrissur, Kerala
Suite 1 / 8 Fisher Street
Belmont, WA, 6104
Opp: HCCGUPS YMCA Road, Kunnamkulam, Thrissur, Kerala
© Copyright 2025 | Website designed with by The Computing Australia Group | All Rights Reserved | Privacy Policy