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Not-for-profit IT support

Non-profit IT support in Perth that helps your mission go further

Reliable, secure and affordable IT support for Perth non-profits, charities and community groups, from a local team that understands how you work.

21 years of IT experience Head office in Belmont, WA Support, security, cloud and AI
Non-profit IT support specialists working with a Perth charity team
Technology for your mission

IT that propels your mission forward, not holds it back

For charities, associations and community groups across Western Australia, every technology dollar has to stretch further than in the private sector. You’re doing important work on a limited budget, so your IT must be reliable, secure and affordable.

As a managed IT service provider in Perth with 21 years of experience across every major industry, The Computing Australia Group delivers non-profit IT support built around your real operating needs. From our head office in Belmont, WA, we provide IT support, cyber security and strategic guidance tailored to the not-for-profit (NFP) sector.

Local Belmont-based support

A Perth team that understands WA community organisations.

Predictable monthly costs

Ongoing support that helps you avoid surprise IT bills.

Security for sensitive data

Practical protection for donor, staff and beneficiary information.

AI and automation guidance

Safe, sensible advice on AI tools, policies and readiness.

Website and digital capability

Websites, hosting, SEO and local visibility.

Strategic technology planning

Roadmaps, budgeting and guidance for long-term improvement.

The challenges

The unique IT challenges facing not-for-profits

Non-profits rely on technology to run efficiently, manage staff and volunteers securely and reach the people they serve. But managing IT in the sector comes with obstacles that can pull resources away from your cause.

Stretching limited IT budgets

Every dollar spent on IT is a dollar not spent on your mission. Many charities end up relying on donated laptops, ageing servers or free-tier platforms that work until they suddenly fail.

The “volunteer IT person”

Relying on a board member or volunteer who knows a bit about computers is well-intentioned but not sustainable. When they step away, your systems can be left exposed.

Protecting donor and beneficiary data

You hold donor financial details, staff records and confidential beneficiary information. A breach can damage public trust and put fundraising and grants at risk.

Grant compliance and governance

Funders and government bodies increasingly expect evidence of good data governance and cyber security. Without documented IT policies, applications may be at a disadvantage.

Hybrid teams and volunteers

Full-time staff, part-timers and remote volunteers often use personal laptops and email accounts, creating productivity and security risks.

Keeping up with change

Cloud platforms, AI tools and new threats move fast. Without guidance, it’s hard to know which changes are worth making and which are risky.

Managed IT for non-profits

Managed IT solutions for Perth non-profits

The traditional break-fix model, where you wait for something to break and then pay to fix it, creates disruption, data loss and unexpected bills. Managed IT is proactive and predictable.

By managing your technology under an ongoing agreement, we help maximise uptime, support your staff and make your IT budget easier to plan. We take a 360-degree approach that considers your whole operation, not just the next problem.

  • Helpdesk and proactive monitoring

    Remote and on-site helpdesk support for staff and volunteers from our Perth team, with monitoring and patching that prevent issues before they disrupt your day.

  • Co-managed IT for larger charities

    If you have an in-house IT manager or small team, we act as an extension of your staff, helping with cloud migrations, security monitoring, complex projects and leave cover.

  • Strategic IT planning and virtual CIO

    High-level guidance, budgeting, technology roadmaps and annual assessments, so you choose reliable, secure and cost-effective systems rather than simply the cheapest.

Managed IT and non-profit IT support for a Perth community organisation

Need reliable, affordable IT support for your Perth charity?

Book a Non-Profit Technology Review with CAG, or call Chris on 1300 790 166.

Cyber security as part of non-profit IT support in Perth
Cyber security and data governance

Enterprise-grade cyber security for Perth non-profits

Cyber security is at the heart of what we do. A simple firewall is no longer enough to protect donor information from ransomware, phishing and social engineering, so we put a multi-layered cyber security strategy in place, tailored to the third sector.

  • Endpoint detection and managed security

    Next-generation protection, threat detection and response for staff and volunteer devices, with monitoring that spots anomalies early.

  • Access control and Zero Trust

    Multi-factor authentication, single sign-on and mobile device management keep data protected wherever your people work.

  • Backup, disaster recovery and continuity

    Automated, encrypted backups and a disaster recovery plan, so your data is recoverable after ransomware, hardware failure or accidental deletion.

  • Security audits and compliance frameworks

    Practical roadmaps, vulnerability assessments and monitoring aligned with frameworks such as the NIST Cybersecurity Framework, ISO 27001 and the Essential Eight.

  • Staff security awareness training

    Regular training that helps staff and volunteers spot phishing, avoid social engineering and handle sensitive data securely.

The ACNC’s cyber security governance toolkit is a useful starting point for boards. We can help you put its recommendations into practice.

Cloud and collaboration

Cloud, collaboration and modern ways of working

Moving from ageing on-premises servers to secure cloud platforms is one of the fastest ways to improve efficiency, help people work together and reduce hardware costs.

Microsoft 365

Often the better fit when staff rely on desktop apps like Word and Excel, with deep integration across email, files and Teams.

Google Workspace

Often favoured for lighter, cloud-first collaboration in the browser, especially for distributed volunteer teams.

Not sure which suits your charity? We assess your workflows, manage migration and licensing, and make sure your team gets the most from your investment.

AI for not-for-profits

Navigating artificial intelligence in the non-profit sector

AI is changing how organisations operate, but for non-profits, adopting it is also a trust decision. The data you handle belongs to vulnerable communities and the donors who fund your work, so the stakes are high.

Staff and volunteers may already be experimenting with AI. We strongly advise against entering personal information, such as donor names, addresses, financial details or health data, into free public AI tools, which may use what you type to train future models.

  • Choosing enterprise-grade AI platforms

    We help you use business-grade AI such as Microsoft Copilot or Google Gemini in Workspace, which work within your organisation’s secure environment.

  • AI acceptable use policy and readiness

    Practical AI policies plus readiness assessments covering data quality, infrastructure, security and staff preparedness.

  • Avoiding shadow IT and consumer AI risk

    We help you spot unapproved apps and AI tools, offer safe alternatives, and set clear rules so sensitive data stays inside approved systems.

Explore our AI services

IT professional demonstrating secure AI tools to a not-for-profit organisation
Web and SEO specialists helping a Perth community group improve its online presence
Websites and digital presence

Websites, SEO and local visibility

Technology isn’t just about keeping the lights on; it’s also about amplifying your message. Unlike many managed service providers, we look after your public presence too, so your IT and online presence work together.

Why CAG

Why Perth non-profits choose our IT support

A local, trusted partner that knows what it takes to help not-for-profits succeed.

Non-profit friendly pricingCost-effective solutions and predictable costs, without bill shock.
Local supportEngineers and consultants in Belmont who understand the Perth NFP landscape.
Broad capabilityManaged IT, cyber security, cloud, websites, SEO and AI under one roof.
Mission-first adviceFocused on reliability, security, budget control and community impact.
How we work

Getting started is simple

1

Have a chat

Tell us about your organisation, your people and what’s getting in the way.

2

Technology review

We review your systems, security and costs and recommend practical, budget-aware next steps.

3

We look after it

Ongoing support, security and planning, so your staff and volunteers can focus on your mission.

FAQs

Non-profit IT support: common questions

Can’t see your question? Ask our team.

Can our non-profit afford managed IT services?

Yes. Many organisations find that proactively managed IT costs less than emergency call-outs, ransomware recovery or the hidden cost of staff downtime. An ongoing agreement also gives you predictable monthly budgeting.

Do you understand the compliance needs of charities?

Yes. We understand the expectations around donor data, privacy obligations, including the Privacy Act 1988 and the Notifiable Data Breaches scheme where they apply to you, and managing a mixed workforce. We help align your systems with frameworks such as NIST and ISO 27001.

We already have a volunteer who helps with IT. How does this work?

We work alongside your existing volunteers or staff, not against them. We take on the heavy lifting, such as security monitoring, server management and automated backups, so volunteers can focus where they add the most value.

Should our charity use Google Workspace or Microsoft 365?

It depends on your workflows, culture and budget. Microsoft 365 offers deep desktop app integration, while Google Workspace is often favoured for lightweight, cloud-first collaboration. We assess your setup and recommend the best fit.

Do you support Apple Mac as well as Windows PCs?

Yes. Our engineers support both Apple and Windows devices, so staff and volunteers are looked after whatever hardware they use.

How do we safely dispose of old IT equipment?

As part of hardware lifecycle management, we offer e-waste and IT recycling services. Old hard drives are securely wiped before equipment is responsibly recycled.

Further reading: The Complete Technology Guide for Australian Not-for-Profit Organisations.

Ready for a technology partner that understands the third sector?

Talk to our Belmont team about non-profit IT support, cyber security, websites and AI for your Perth organisation.