Most cyber attacks do not announce themselves. Instead, attackers often sit quietly in a network, reading email and collecting passwords before they strike. Spotting the early signs your company has been hacked can turn a potential disaster into a contained, manageable incident.
In this guide, we cover the warning signs to watch for, where to check, and what to do in the first hour, day and week. We also explain who to contact in Australia and how to stop it happening again.
Updated 30 October 2026
What’s changed for Australian businesses in 2026
- Email compromise leads business cybercrime. ASD’s 2024–25 report lists email compromise, online banking fraud and business email compromise fraud as the top threats to businesses.
- Costs keep rising. The average self-reported cost for a small business reached $56,600 per report, up 14%.
- Ransomware payments must be reported. Businesses with turnover over $3 million must tell ASD about any payment within 72 hours.
- ASD Essentials published (15 Oct 2026). ASD’s new baseline succeeds the Essential Eight and is a useful guide for hardening after an incident.
Why the signs your company has been hacked go unnoticed
Many breaches are found late, and often by someone outside the business. In most cases, that happens for three reasons.
First, nobody is watching the logs. Sign-in records, security alerts and email rules hold early clues, but they are easy to ignore when IT is busy. Second, attackers use legitimate tools and stolen passwords, so their activity looks like normal work. Finally, small oddities get explained away. A slow laptop or a strange login prompt seems minor until it is not.
Fortunately, the fix is simple in principle. Someone needs to watch for warning signs every day, and staff need to know how to report anything unusual.
Nine signs your company has been hacked
No single sign proves a breach. However, any of the following deserves a closer look, especially if two or more appear together.
Unusual sign-ins
Logins at odd hours, from overseas, or repeated MFA prompts nobody asked for.
New admin accounts
Accounts or permissions that nobody remembers creating or approving.
Strange device behaviour
Sudden slowness, unknown software, pop-ups or files that will not open.
Unusual network traffic
Large uploads overnight, or connections to unfamiliar locations.
Odd email rules
Messages auto-forwarded elsewhere, or replies you never sent.
Security tools switched off
Antivirus or EDR disabled, logs cleared or backups deleted.
Changed payment details
A supplier or staff member suddenly asks to update bank details.
Staff reporting “weird stuff”
Colleagues mention strange prompts, emails or behaviour.
Outside warnings
A customer, bank or partner tells you they received a suspicious message from you.
Sign-in and email signs your company has been hacked
After all, stolen passwords are one of the most common ways in. Therefore, your sign-in and email records are the first place to look.
To begin with, watch for logins from unexpected countries or at unusual times. Similarly, a run of multi-factor authentication prompts that a staff member did not trigger often means someone already has their password. Likewise, new administrator accounts, or users suddenly given extra access, are another red flag.
Email also deserves special attention. Attackers who get into a mailbox often create hidden rules that forward messages elsewhere or delete replies. Next, they watch for invoices and send a convincing request to change payment details. As a result, a simple phone call to confirm any change of bank details, using a number you already have, prevents many losses.
Device, network and security tool warning signs
Meanwhile, compromised devices often feel different. For example, a laptop may slow down for no clear reason, show unfamiliar programs or reboot unexpectedly. Files that suddenly will not open, or have strange new extensions, can mean ransomware is already running.
On the network, by contrast, look for large uploads outside business hours or connections to unfamiliar services. This matters because attackers usually copy data out before they encrypt anything, so unusual outbound traffic is an important early clue.
Finally, treat any disabled security tool as urgent. Attackers often turn off antivirus, clear logs or delete backups just before launching ransomware. In fact, if backups have gone missing, assume an attack may be imminent. Of all the signs your company has been hacked, this one needs the fastest response.
Outside warnings you should never ignore
In some cases, the clearest signs your company has been hacked come from someone else. A customer might ask about an odd invoice from your domain, your bank might query a payment, or your IT provider might flag suspicious activity. For this reason, take every warning like this seriously and investigate before replying to the sender, in case their message is also part of the attack.
What to do if you think your company has been hacked
Above all, act quickly, but do not panic. The steps below help contain the damage while keeping the evidence you may need later.
The first hour
Disconnect affected devices from the network, but leave them powered on. Reset passwords for affected accounts from a clean device, and call your IT provider.
The first 24 hours
Work out which systems, accounts and data are affected. Preserve logs and evidence, freeze suspicious payments with your bank, and brief leadership.
The first week
Remove the attacker’s access, restore from clean backups, and assess whether you must notify customers or regulators. Then fix the gap that let them in.
Who to contact in Australia
- Your IT or security provider. They can contain the threat and preserve evidence.
- ASD’s Australian Cyber Security Hotline, 1300 CYBER1 (1300 292 371). You can also report through ReportCyber.
- Your bank, straight away if money has been sent or bank details may have been changed.
- Your cyber insurer, as most policies need early notice.
- The OAIC, if personal information is involved and the breach is likely to cause serious harm.
- IDCARE (1800 595 160), if staff or customers need help protecting their identity.
Preserve evidence before you clean up
Of course, it is tempting to wipe an infected laptop and move on. However, doing so can destroy the evidence needed to work out what happened, what data was taken and whether you must notify anyone.
Instead, isolate the device and let specialists capture its state first. Our computer forensics team can preserve evidence, analyse what happened and provide a clear report for your insurer, lawyers or regulators. In addition, we offer rapid response when you need help fast.
How to stop it happening again
Finally, once the immediate threat is contained, close the gaps that let the attacker in. That way, you are far less likely to see the same signs your company has been hacked again.
A recognised baseline helps you prioritise. ASD Essentials, which the Australian Signals Directorate published in October 2026 to succeed the Essential Eight, builds on the same core controls listed below. In other words, working through them also moves you towards a standard that insurers and customers recognise. Our cyber security audits can show where you stand today.
The following controls block or expose most common attacks:
- Multi-factor authentication on every account, using phishing-resistant methods for admins.
- Endpoint detection and response (EDR) on all devices, with 24/7 monitoring.
- Backups kept off-site, protected from tampering and restored in regular tests.
- Email filtering, plus alerts for new forwarding rules.
- Admin rights limited to the people who genuinely need them.
- Prompt patching of devices, servers and internet-facing systems.
- Regular staff training and simulated phishing emails.
- A written incident response plan that you rehearse at least once a year.
Our cyber security services cover each of these, and a cyber security audit shows where you stand today. For the bigger picture, read how managed IT strengthens your cyber defences.
Sample playbook: an unexpected MFA prompt
To get started, copy these steps into your own response plan. They show how a small report becomes a fast, consistent response.
- The staff member denies the prompt and reports it straight away.
- IT resets the password and signs the user out of every session.
- IT reviews recent sign-ins for unfamiliar locations, devices or times.
- IT checks the mailbox for new forwarding or deletion rules.
- If anything looks wrong, IT escalates to a full incident response.
- The team records what happened and what was changed.
AI is making scams harder to spot
Attackers now use AI to write convincing emails and even mimic voices on the phone. As a result, spelling mistakes are no longer a reliable warning sign. Instead, train staff to check any unusual request, especially about money or passwords, through a second channel.
At the same time, AI tools can also expose data if permissions are loose. That is why our Microsoft 365 Copilot rollouts start with a permissions review, so Copilot only surfaces what each person should see. Explore our AI services →
Worried something is not right?
Get a fast second opinion from our security team
If you have noticed any of these signs, talk to us. Our team can check your systems, contain threats and preserve evidence, with rapid response when it matters.
Signs your company has been hacked: frequently asked questions
What are the first signs your company has been hacked?
Common early signs include unusual sign-ins, unexpected MFA prompts, new email forwarding rules, disabled security tools and requests to change payment details. Any of these deserves a prompt check.
Should we turn off an infected computer?
Disconnect it from the network, but leave it powered on if you can. Turning it off or wiping it can destroy evidence that shows what happened.
Should we pay a ransom?
ASD advises against paying because there is no guarantee you will get your data back. If you do pay and your turnover is over $3 million, you must report the payment to ASD within 72 hours.
Do we have to tell customers about a breach?
If the Privacy Act covers you and personal information is involved, you must assess a suspected breach quickly. If it is likely to cause serious harm, notify the OAIC and the people affected.
Who do we report a cyber attack to?
Call ASD’s hotline on 1300 CYBER1 (1300 292 371) or report online through ReportCyber. Also contact your bank if money is involved, and your cyber insurer.
How can we spot attacks sooner?
Use 24/7 monitoring with endpoint detection and response, review sign-in and email alerts daily, and make it easy for staff to report anything unusual.
Sources and further reading
- Australian Signals Directorate — Annual Cyber Threat Report 2024–25
- Australian Signals Directorate — Report a cyber security incident
- Australian Signals Directorate — ASD Essentials
- OAIC — Notifiable Data Breaches scheme
- IDCARE — Identity and cyber support service
This guide is general information, not legal advice. Last reviewed 30 October 2026.

About the author
Gordon Murdoch
Director (Policy, Compliance and Training), The Computing Australia Group
Gordon leads CAG’s policy, compliance and training work. He helps organisations turn security requirements into practical policies their teams can actually follow, and drives projects that use AI and other tools to lift efficiency and service quality. His view is simple: compliance should make a business stronger, not just tick a box.